An IT Professional With 20 Years Experience In Hypergrowth Scenarios From The Following Industries: VC Manufacturing AR Tech Startups (Magic Leap), Broadcast Media (Onstream Media), SaaS Cloud Hosting HR / Finance (Aditro), Managed Services (HP), Real Estate / Corporate Finance (Catella).


Infrastructure Engineer / Systems Administrator

05/2018 – 06/2020
Magic Leap | Plantation, FL
  • Managed global production and development (Nutanix, VMWare, Windows) infrastructure
  • Responsible for dedicated US Manufacturing and LATAM Manufacturing IT Support
  • Coordinated network zero-trust (micro-segmentation) efforts for sensitive assets
  • Lead multiple war rooms as incident commander to swift resolutions
  • Coordinated and published detailed blameless postmortems (RCAs / Root Cause Analysis) and executed detailed action items to mitigate issues (Chaos Engineering)
  • Executed disaster recovery and business continuity planning for manufacturing
  • Documented systems, processes, and statuses for ORR (Operational Readiness Review)
  • Worked on CI/CD IaC Pipelines (Git, BitBucket repos, Concourse CI, Terraform, PagerDuty, Slack, AWS, GCP - Google Cloud Platform, Hybrid Cloud, OnPrem, JSON, YAML, XML…)
  • IT SME for manufacturing systems, both industry standard and proprietary
  • IT SME for MES/MIS, EP, NPI, VOA, Optics, Metrology, and R&D, Physical Security teams
  • Identified and mitigated single points of failure and implemented HA solutions
  • Cross trained as Devops (Google SRE Model, CI/CD, SecDevOps, Network, Observability…)
  • Drafted OKRs (Objective and Key Results) and KPI metrics (Key Performance Indicators)
  • Achieved KPIs included reduction in time to completion for operational task workflows
  • Optimized Kanban workflow to reduce lead times and facilitate quicker replenishment
  • Created golden images, server hardening, deployments and upgrades
  • Supporting instances in Amazon AWS and Google Cloud (GCP)
  • Node.js & noVNC VDI workspaces in cloud
  • SME on Agile / Kaizen / Kanban (Certified) / DevOps / SRE methodologies
  • Supporting Legacy Ubuntu Linux Manufacturing OnPrem and AWS environments
  • Working with Google Kubernetes Engine GKE on in Google Cloud Platform
  • Worked On Implementing SLA, SLOs for various products

Solutions Architect

07/2013 – 04/2018
Onstream Media | Pompano Beach, FL
  • Responsible for all technical aspects of webcasting operations in FL, NY, CA, & Virtual
  • Created best practices for new deployments and incident resolution
  • Implemented monitoring services for various web applications / streaming services
  • Implemented ISO 27001 compliance, SOX , and various ITIL service life cycles
  • Implemented ISP migration to Comcast Business and private EPL lines
  • Managed IT service continuity plan and recovery plan during disasters
  • Designed and implemented unmanned remote operations workflow for Encompass Waterfront Fiber signal acquisition to FL, CO, Azure, and AWS destinations
  • Jointly responsible for colocation to private cloud migration from Peak10 to NewCloud
  • Responsible for managing all live and on-demand content using internal tools and cross referencing data with various CDN web applications (Akamai, Internap…)
  • Created automated scripted workflows for content (A/V) assets
  • Implemented new solutions for end user self-encoding (device agnostic) and mobile
  • Managed 3rd party integrations with vendors like RAMP, Hive Streaming, Wowza…
  • Managed cloud assets in NewCloud, AWS, Azure
  • Managed Edgecast to Internap CDN migration

Production Specialist

02/2012 – 06/2013
Aditro | Espoo, Finland
  • Administered users from 1200+ companies on multiple vms in 5 countries in 2 datacenters
  • Administered cloud based production & staging environment (HR, Finance, BPO)
  • Responsible for country specific demo, client specific test, and sandbox environments
  • Developed rapid deployment procedures focusing on multitenancy
  • Developed hybrid “dedicated” cloud solutions for key clients
  • Created documentation for various products and maintained sharepoint repository
  • Created best practices for deployments and incident resolution
  • Designed automation for web (IIS) and client (XenApp hosted) application deployments
  • Managed VMWare / Server 2003/2008/2012 server environment
  • Managed suite upgrade planning, deployment, multi-tenant allocation, and isolation projects
  • Central role in ITIL change management & problem management processes
  • Implemented SSO and federation services for key clients
  • Automated several production processes for deployment and scaling
  • Business line grew from 500+ customers to 1200, on track for 2200+ by Q4 2013
  • Handled Tier III Nordic Private Suite Tickets (Norway, Sweden)
  • Assisted with data center redundancy project and Azure asset implementation
  • Resolved a record number of tickets in the company

Technical Producer

01/2011 – 12/2011
Magneetto Media | Helsinki, Finland
  • Responsible for all live event production and technical issues
  • Managed all live and on-demand content on internal servers as well as CDN accounts
  • Designed and deployed new mobile encoders
  • Redesigned existing encoding infrastructure
  • Designed and deployed permanent remote encoding studios
  • Coordinated migrations to new CDN and CMS
  • Responsible for all corporate IT management and systems administration
  • Managed Active Directory, Office 365, and various web applications
  • Responsible for Nasdaq OMX event management outsourcing
  • Managed internal tool development with and workflow optimization
  • Live event & video production optimization and client specific customization
  • Streamlined and automated workflow and added more mobile viewing options

Systems Specialist

02/2006 – 06/2010
Onstream Media | Pompano Beach, FL
  • Responsible for all technical aspects of webcasting operations in FL, NY, & CA
  • Managed Encoder, Server, Network, and Publishing Point redundancy projects
  • Designed customized solutions for video analysis, automated backup recording, transcoding, non-linear editing, signal acquisition, and legacy application support
  • Responsible for designing, implementing, and maintaining all hosted webcasting
  • configurations, client on-site locations, and mobile iEncode product lines
  • Added new products lines for mobile encoding, on-site installations, and turn-key clients
  • Created numerous out-of-the-box solutions to meet strict client demands
  • Managed several ISP vendor changes (ATT, Internap, Level3…)
  • Managed several CDN migrations (i.e. Limelight redundancy migration)
  • Responsible for all resolving all tier III tech support

Systems Specialist (contract)

08/2005 – 12/2005
HP | Espoo, Finland
  • Major AD migration (separation) project for national energy company
  • Responsible for new server deployments (Windows Server 2K / 2K3) on HP’s blade
  • and DL server series in both the Fortum and Neste Oil server infrastructures
  • Responsible for HP’s “Release to Production” checklist
  • Daily activities included monitoring and patching servers, and working with 3rd party vendors on application server deployments

Systems Administrator (contract)

04/2004 – 07/2005
Catella Property | Helsinki, Finland
  • Jointly responsible for server migration from NT4 to 2K3
  • Designed and deployed workstation migration from NT4 / 2K to XP SP2
  • Designed and set up backup / restoration procedures and offsite backups
  • Coordinated segregation and spinoff of corporate finance unit

IT / AV Specialist

06/2000 – 06/2003
1-Verkko PrimeNet / Strategic Visions | Helsinki, Finland
  • Responsible for multiple NT4 / 2K / XP workstations and multiple NT4 servers
  • Maintained user office productivity suites, firewalls, and basic security needs
  • Managed content & video production units as well as ondemand distribution systems